Case study
Integrating search and AI to create a next-level knowledge management experience
How we personalized each point of the experience to delight users with useful information
Integrating traditional search functionality with advanced Generative AI (GenAI) presented a unique challenge. We needed to develop a platform that could seamlessly blend comprehensive search capabilities with the intuitive, real-time insights generated by AI. The aim was to enhance productivity and streamline information access across the company.
Our approach involved creating an interface that was not only user-friendly but also capable of delivering personalized and contextually relevant information. By doing so, we sought to empower employees to find and utilize knowledge more effectively, ultimately transforming how information is managed and accessed in a corporate setting.
There's something challenging but also exciting about the possibility to combine the much proven patterns of search experiences with the unproven and emerging patterns of AI experiences into something completely new. I hope you enjoy.
One input bar to rule them all
The UI is designed to seamlessly adapt to each context, whether for conducting a detailed search or simply seeking for a quick answer. It intuitively adjusts to each need, providing a tailored experience that ensures users will find exactly what they're looking for, no matter the task at hand.
One input bar to rule them all
The UI is designed to seamlessly adapt to each context, whether for conducting a detailed search or simply seeking for a quick answer. It intuitively adjusts to each need, providing a tailored experience that ensures users will find exactly what they're looking for, no matter the task at hand.
The UI should help users overcome the articulation barrier
One of the big challenges on AI based product is how can you help unexperienced users to express their intents, reducing the cognitive effort of interacting with the UI. We also wondered what are the ways we could reduce the effort to type detailed descriptions and prompt correctly for things that are common use cases for multiple employees.
Transparency about the sources helping Boris build trust with users
Being open about the source of every citation not only validates the information provided but also allows colleagues to verify the accuracy and credibility of the content. This openness fosters confidence and demonstrates a commitment to honesty.
Boris is where intelligent search meets Gen-AI for universal and trustable use of knowledge.
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