Case study
Redefining insurance for a generation that lives and breathes digital
How we helped Segura! bridge the gap between tradition and innovation to enter Brazil’s insurance market
The traditional insurance market in Brazil is conservative and heavily broker-dependent, as reinforced by legislation. Additionally, there's a significant gap in public awareness regarding the importance and benefits of life insurance.
To address these challenges, we designed Segura! — a fully digital, low-cost and highly customizable insurance solution. Our strategy focused on targeting Gen-Z, who are digitally native and at a life stage where they are acquiring their first cars, homes and adventures.
Segura! not only facilitates their initial foray into the insurance world but also educates and empowers a new generation of customers. This project exemplifies how user-centric design can transform traditional industries, making them accessible and appealing to new audiences.
The right audience - Why Gen Z
Through delight, inspire trust
The landing page should beautifully represent the diverse product offerings with a modern visual language. Highlighting the backing of a trusted insurance company provided users with confidence and trust.
Simplified and intuitive purchase experience
An optimized and streamlined purchase experience allows users to customize and purchase insurance quickly but understanding exactly what they are getting.
Making a claim being as easy as calling an Uber
The mobile app offers a friendly experience with intuitive navigation. Users could easily make a claim or use the secondary assistance services provided by trusted providers evaluated by other members.
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